Frequently Asked Questions
A comprehensive guide for visiting the Orpheum Theatre wouldn’t be complete in helping you prepare for your experience without answers to theatergoers’ frequently asked questions. The answers below address the most important concerns theatergoers have when planning their visit. Understanding these details ensures you arrive feeling confident and ready to enjoy some quality entertainment.
What Is the Best Way To Purchase Tickets for the Orpheum Theatre?
You can purchase tickets through the State Theatre Box Office at 805 Hennepin Avenue, which operates Monday through Friday from 12 p.m. to 5 p.m. Central Time. You can also buy tickets online through Ticketmaster, the venue’s only authorized ticketing agent.
How Early Should I Arrive Before a Performance in the Theater District?
If you’re heading to the Hennepin Theater District, you should arrive at least 45 to 60 minutes before showtime. This timing allows a buffer for parking, security screening, and finding your seat. Lobbies typically open one hour prior to performances, and seating begins 30 minutes before the show.
Does the Orpheum Theatre Offer Assisted Listening Devices?
Yes, the Orpheum Theatre provides assisted listening devices that you can check out from the box office. Select performances offer American Sign Language interpretation and audio description services when you contact the box office in advance.
Can I Bring Food or Drinks Into the Orpheum Theatre?
No, you cannot bring outside food or beverages into the theater unless required for medical or disability-related needs. Concessions are available for alcoholic and non-alcoholic beverages and light snacks.
Is There a Dress Code for Attending Evening Performances?
No, the Orpheum Theatre does not enforce a strict dress code. You can choose to dress comfortably. However, many theatergoers take advantage of the occasion to go with business casual or dressy attire, especially for evening Broadway performances.
Where Can I Find Information About Upcoming Shows?
You can find current show schedules, ticket availability, and event information from Hennepin Arts (hennepinarts.org) or the venue’s box office during regular business hours.
Are There Age Restrictions for Children Attending Performances?
Unless otherwise noted for specific family-friendly productions, children under five years old are generally not permitted in the Orpheum Theatre.
How Do I Access the Theater Through the Minneapolis Skyway System?
You can reach the Orpheum Theatre via skyway by heading to the Hawthorne Transportation Center. The third level connects directly to the balcony entrance of the theater.
What Payment Methods Does the Orpheum Theatre Accept?
The Orpheum Theatre primarily operates on a cashless basis, accepting most major credit cards. There may be cash-to-card conversion services available on site.
Can I Exchange or Refund My Tickets?
The ticket exchange policies vary by show and presenter, so review the specific refund policy by checking your ticket’s terms and conditions at the time of purchase. Generally, ticket refunds or exchanges are not permitted unless the show has been cancelled or postponed.