Orpheum Theatre Minneapolis Rules
Orpheum Theatre – Minneapolis is dedicated to giving everyone a safe and unforgettable experience. To ensure this, they’ve created a set of rules and policies that guests must abide to. Please take a moment to read and review the rules below. Guests found in violation may be asked to leave without refund. IF you have any questions, you may call the box office to ask at (612) 339-7007.
Do show your appreciation and applaud! For musicals, it’s fine to clap after songs. For plays, it’s best to reserve clapping for intermission breaks and the final curtain.
Backpacks and large bags (over 14” x 15”), are prohibited from entering the theatre. Small purses and bags that can fit in the limited space under the seat or comfortably in someone’s lap are fine. All bags will be searched. Please review our list of prohibited items.
No photos or videos, please. There are a few exceptions to this rule, look for signage indicating the policy once you arrive at the theatre, listen for an announcement before the show begins or ask an usher about the policy.
Unwrap cough drops and candies in advance to avoid the crinkling sound of the wrapper. And no, unwrapping them slowly does not help!
Cell Phone Policy
Silence and refrain from using your phone. There is nothing more distracting than the use of your cell phone during the performance for both you, your fellow theatregoers and the performers on stage. Please put your cell phone away and enjoy the performance.
Unless otherwise noted, children under five, including babies in arms, are not allowed in the theatre. Certain family events may make exceptions to this policy; please read the event description for the show you are interested in for information on show-specific age policies. Read “Old Enough for Broadway?” for assistance in selecting age-appropriate shows.
Everyone entering the theatre must have a ticket, regardless of age, and children must be seated with an adult. Any person disrupting a performance or inhibiting the enjoyment of an event for guests may be removed from the theater without refund.
Dress Code Policy
Dress thoughtfully. Orpheum Theatre welcomes casual and formal attire, but consider grabbing an extra layer that can be added to ward off cooler air or removed if you get too warm so you are comfortable during the performance. As visiting live theater is a special occasion, you are
Guest code of conduct
Historic Theatre Group, LLC, the management company for the State, Orpheum and Pantages Theatres (the “Theatre”) is committed to creating a safe, comfortable and enjoyable entertainment experience for all of their patrons. Guests have a right to expect an environment where:
- Guests will be treated in a consistent, professional and courteous manner by all Theatre personnel.
- Guests will assist in creating a safe and enjoyable environment by reporting inappropriate behavior to an Usher or Security Officer.
- Guests will comply with requests from venue staff and security regarding facility operations and emergency response procedures.
- Guests will sit only in their ticketed seats and show their tickets when requested.
- Guests will consume alcoholic beverages in a responsible manner and in compliance with law.
- Guests who engage in fighting, throwing objects, using foul/abusive language or gestures, attempting to enter restricted areas or engaging in other behavior detrimental to the experience of other guests will be immediately ejected from the venue.
- Guests will not interfere with the event or performers in any way.
- Guests will not smoke anywhere inside the Theatre at any time.
- Guests will wear a shirt, shoes and lower garments at all times.
Late Arrival Policy
Plan on arriving at least 30 minutes prior to the show time noted on your ticket. Doing so will give you plenty of time to get through security, ticket scanning, find your seat and get settled before the curtain rises and the show begins. Late arrivals may be held in the lobby until there is a convenient break within the show for the usher to escort you to your seat.
Lost and Found Policy
Please notify any usher immediately upon discovery of lost or found articles. After a performance, you may call the Box Office at 612.339.7007.
No Talking Policy
Refrain from talking during the performance. Aside from a ringing cell phone, talking during a performance is the most distracting theater etiquette offense to people around you and the performer. Any talking will distract from what is being said onstage for you and those sitting around you. If you’re attending a musical with numbers you know and love, that’s wonderful! But, save the sing-along for the car ride home. Sometimes at a concert, the performer will encourage the audience to sing along, and that’s the exception to this rule. Be respectful of those around you so everyone can enjoy the show!
Prohibited Items List
The items listed below, and any additional items that the theatre management determines could potentially distract from the audience’s safety and enjoyment, are prohibited and not allowed inside the venue. The theatre reserves the right to eject or bar entry to patrons who have such prohibited items in their possession.
- Backpacks or oversized bags
- Laptops or tablets
- Weapons, including pocketknives
- Outside food or beverages, including alcohol or water*
- Cameras with external flash or interchangeable lenses
- Recording devices (audio/video)
- Illegal drugs or substances
- Chemical weapons, including mace or pepper spray
- Selfie sticks
- Laser pointers or flashlights
- Pets (service animals exempt)
- Tripods or monopods
- Signs, flags, banners or optical illusions
- Beach balls or projectiles
- Fireworks or noise making devices
- Skateboards, scooters or rollerblades
*Exceptions will be made for those with disabilities, medical requirements and/or special needs. Guests with specific/special dietary needs due to disabilities, medical conditions or special needs should call 612.339.7007 prior to attending the event to arrange for reasonable accommodations.
Security Check Policy
All persons will pass through walk-through metal detectors and have their bags searched for prohibited items. Please be aware that lines to enter the theatre will be outside, regardless of the weather conditions. Unless otherwise noted, children under five, including babies in arms, are not allowed in the theatre.
The State, Orpheum and Pantages Theatres ban guns and other weapons on the premises. Please review the list of Prohibited Items.